E.ON Next

E.ON Next is the home energy brand of E.ON, one of the UK's largest energy suppliers, providing gas and electricity to millions of homes. It replaced the old E.ON and npower brands after E.ON took over npower, and it is part of the German-owned E.ON Group.

E.ON Next offers fixed, variable and tracker tariffs, alongside specialist deals for electric vehicles, heat pumps and homes with solar panels and batteries. Its fixed tariffs come with 100% renewable electricity.

E.ON Next is a large, established supplier with one of the widest tariff ranges on the market. It ranked 3rd for customer service with Citizens Advice, although its Which? scores are below average, so it is worth comparing prices before you switch.

E.ON Next at a Glance

Jump to a section:Contact detailsTariffsReviewsFuel mixWho owns E.ON?Should I switch?FAQs

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E.ON Next contact details

Below are the contact details for E.ON Next, should you need to get in touch about billing, your account or a complaint.

E.ON Next also offers support by WhatsApp, and SignVideo and text services for customers who need them.

E.ON Next tariffs

E.ON Next offers a wide range of energy tariffs designed to suit different lifestyles, energy needs and budgets, whether you're looking for fixed prices, flexible terms or tariffs tailored to electric vehicle owners.

For comparison purposes, energy prices shown above are based on average usage figures only. Prices may vary depending on the region you live in and your own gas and electricity usage. To see the best energy deals for where you are, run a gas and electric comparison today.

Tariff names correct as of September 2026. E.ON Next also supplies prepayment customers.

E.ON Next reviews

E.ON Next scores 4.5 out of 5 on Trustpilot from more than 210,000 reviews, with customers often praising its customer service. E.ON Next is active on Trustpilot and regularly responds to poor reviews.

Citizens Advice

E.ON Next does well with Citizens Advice, which rated it 3.71 out of 5 for April to June 2026, placing it 3rd among suppliers.

Its average call waiting time was 1 minute 57 seconds, it answered 91% of emails within two days, and it answered every WhatsApp message within two days.

Which?

Which? is less positive. In its survey from September and October 2025, E.ON Next scored 66% overall and is not a Which? Recommended Provider. It received two stars out of five for customer service, value for money and clarity of statements, and three stars for ease of contacting and accuracy of payments.

Which? did give it 9 out of 10 for the help it offers vulnerable customers, and 8 out of 10 for smart meters.

What is E.ON Next's fuel mix?

Any electricity we use is generated from a combination of different fuels such as nuclear, gas, coal and renewable sources (wind, water and the sun). The different amounts of each fuel make up a supplier's energy fuel mix. E.ON Next's electricity is mostly renewable, with all electricity on its fixed tariffs backed by renewable sources.

Who owns E.ON Next?

E.ON Next is owned by E.ON SE, one of Europe's largest energy companies, headquartered in Essen, Germany.

E.ON has a long history in the UK. It entered the market by buying Powergen, which later traded as E.ON. In 2019 and 2020, E.ON and RWE agreed a major swap of businesses. E.ON took over Innogy, which owned npower, while RWE took over E.ON's renewable generation business.

E.ON then launched E.ON Next as its new home energy brand in 2020, and moved its E.ON and npower customers across to it.

Were you with npower? If you were an npower home customer, your account will have moved to E.ON Next. See our npower page for more.

Should I switch to E.ON Next?

E.ON Next is worth considering if you want a large, established supplier with a strong customer service record at Citizens Advice, or if you need a specialist tariff for an EV, heat pump or solar and battery setup. Its fixed tariffs also come with 100% renewable electricity.

On the other hand, Which? customers rated it below average for value for money and customer service, and some fixed tariffs carry higher exit fees than others.

As always, compare prices using your own postcode and usage before switching.

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E.ON Next FAQs

Is E.ON the same as E.ON Next?

Yes. E.ON Next is E.ON's home energy brand in the UK. It replaced the older E.ON and npower brands for household customers.

Who owns E.ON Next?

E.ON Next is owned by E.ON SE, a German energy company based in Essen.

Does E.ON Next charge exit fees?

Its Next Flex variable tariff has no exit fees. Fixed tariffs usually carry exit fees of around £25 to £100, although you can switch penalty-free in the final 49 days of any fixed deal.

Does E.ON Next have an EV tariff?

Yes. Next Drive is E.ON Next's specialist EV tariff, with cheaper overnight electricity for charging. See our guide to EV tariffs to compare it with other suppliers.

Is E.ON Next electricity renewable?

Mostly. Around 86% of E.ON Next's electricity came from renewable sources between January and March 2026, and all electricity on its fixed tariffs is 100% renewable.

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Last updated: 29 September 2026. Which? figures are from its September to November 2025 assessment. Citizens Advice figures cover April to June 2026. Trustpilot rating correct as of July 2026. Tariff availability and pricing change frequently, so always confirm current rates through a comparison using your own postcode and consumption.