Ecotricity is an independent green energy supplier that provides 100% renewable electricity and carbon neutral gas to homes and businesses across the UK.
As part of its commitment to renewable energy, Ecotricity also has an exclusive 'bills into mills' scheme that sees a percentage of its customers' energy bills funnelled into developing new sources of green energy.
If you have a customer services query or want to make a complaint it is important to know how to contact your energy supplier. There are 3 ways in which you can do this.
Telephone Number: 0345 555 7 100
Opening Hours:
Monday to Friday 9:00 - 19:00
Saturday and Sunday 9:00 - 17:00
Send an email to: home@ecotricity.co.uk
Average response time for email and app queries is 2 working days.
Alternatively, if you are a business customer, please business@ecotricity.co.uk
Here is a list of the most recent Ecotricity tariffs along with their unit rates and standing chargae costs which are available on the market today.
| Tariff Name | Electricity Unit Price | Electricity Standing Charge | Gas Unit Price | Gas Standing Charge |
|---|
For comparison purposes, energy prices shown above are based on the London region ONLY. Prices may vary depending on the region you live in. To see the best deals for where you are, run a comparison using our Ofgem approved energy comparison service.
Ecotricity currently scores an average of 4.3 out of 5 on Trust Pilot.
Ecotricity, founded in 1995 by Dale Vince, was the world’s first green energy company. Vince, a prominent figure in the green movement and founder of the Green Britain Group, sold the company in April 2022 to focus on politics. He expressed his desire for Ecotricity to take on a bigger role in the green energy transition under new ownership.
Vince is also well-known as the owner of Forest Green Rovers, the world’s first vegan and carbon-neutral football club, further showcasing his commitment to sustainability.
Ecotricity was launched in 1996 as the UK's first green electricity provider, when its mission statement was to change the way electricity is made and used in the UK to help build a more sustainable energy supply for the UK.
In 2010, Ecotricity became a 100% green energy company when it introduced green gas to the UK, which it could produce and put back into the grid.
Ecotricity operates as a not-for-profit business, and puts any money it makes into funding its renewables projects - including windmills, sunmills and gasmills.
It's ecobonds scheme has powered a number of green initiatives including:
If you're looking to switch to a supplier with genuine green credentials, Ecotricity looks to be a good option - not only do they offer 100% renewable electricity and carbon neutral gas, they're committed to funding renewable energy projects across the UK.
When switching to a green energy supplier, you need to bear in mind that you might have to pay a little extra to help fund green initiatives and consider that prices can be higher due to the fact that renewable energy simply costs more to produce. The good news is that prices will come down and renewable technology improves and more projects get off the ground.
Compare Ecotricity gas and electricity deals with The Energy Shop now to see how much you could save.
Any electricity we use is generated from a combination of different fuels such as nuclear, coal and renewable sources (wind, water and the sun). The different amounts of each fuel contributed makes up a supplier's energy fuel mix.
Here is Ecotricity's electricity fuel mix:
| Electricity Source | Electricity supplied by Ecotricity | Average for UK |
|---|---|---|
| Coal | 0% | 5.2% |
| Natural Gas | 0% | 41.4% |
| Nuclear | 0% | 18.7% |
| Renewable | 100% | 32.8% |
| Other | 0% | 1.9% |
| Total | 100% | 100% |
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