Monthly Archives: September 2010

Energy Salespeople…they just can’t help themselves…

Ofgem, the UK’s gas and electricity regulator has today launched an investigation into four energy suppliers (npower, ScottishPower, Scottish and Southern Energy and EDF Energy) to determine whether they are complying with new obligations to prevent mis-selling. The investigation covers not just doorstep selling, but also the telesales activities of these companies.
 
Background
In 2008, Ofgem undertook an investigation into the functioning of the UK’s domestic and small business gas and electricity markets (the Energy Supply Probe). A survey for Ofgem’s probe showed Continue reading

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